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Payment provider in test mode?

I made an order through the Renogy website and when the details came to my email the message -- (Please Note: No money was taken for this order, because the payment provider is in test mode.) -- was displayed. What does this mean? Did I make an actual order? It was my intention to order.

  • Deborah,

    I do apologize for the inconvenience, this must have been an error in the system. Please call our support team here and they will be able to further look into this matter.


    Thank you,

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