Lycan Charger Needed / PV&Cig not charging

I've submitted a few trouble tickets regarding this but have yet been contacted by support. I moved and misplaced my AC charger for the Lycan Powerbox and is in need of a replacement. Also, the unit will not accept charge from the PV/Cig port neither. Has anyone ran into this issue?

  • I do apologize for the delay, we do have spare AC chargers that we will be able to provide to you. As far as the PV/Cig not working that could be an issue with the unit. Please give our Customer Engagement team a call here and we will gladly assist with troubleshooting the unit.

    Thank you

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