Answered

NO CUSTOMER SUPPORT

I tried 4 times so far- on hold for at least one hour. When I finally talk to someone- they take my info and put me on hold again. After a few minutes on hold- I get hung up on. Four times now. There is no excuse for this, not even Covid-19. This is a tech company that should be able to work remotely for customer service.


I also submitted two tickets and have had no response.


As of this moment- I am on hold again and I'm caller 15 in the que!

  • Follow up- I made it all the way to caller 7 in the Que after 44 minutes and they hung up on me!


    1 person likes this
  • I do apologize for the delay in getting through to us, we are currently going through some internal changes and are working to improve our current systems.


    Thank you

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