DCC50S Battery Type Changing out of Lithium Setting - SECOND ATTEMPT

I have a DCC50S, still in warranty, which is switching out of lithium battery type [blue] to display an either white or yellow LED [not Li] battery type. 

I submitted a ticket for this issue, and then it was deleted by Renogy without any resolve. I know these are trying times, but you need to step up and provide better customer service.

  • @Barryxwind,

    I do apologize, not sure why your ticket was deleted. If the unit is switching there is most likely an issue with it and we need to start a warranty claim. Please reach out to our support team here and they will be able to further assist you with that process.

    Thank you,

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